Shipping

Goods are normally dispatched on Tuesdays and Thursdays, barring public holidays. Your order will be sent on the next Tuesday or Thursday following receipt of your payment.

Orders are dispatched by courier service to the address you have provided. Dispatch and tracking information will be sent to via email at the email address you have provided.

Delivery is within South Africa only, and is normally effected within 3-4 days from date of dispatch.

Foreign taxes and duties

If you are not in South Africa, we have no knowledge of, and no responsibility for, the laws in your country.

You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.

Goods returned

These provisions apply in the event that you return any Goods to us for any reason :

We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.

Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.

It is your responsibility to go through the operating instructions as well as the downloadable User Guide before attempting to use Goods.

Should you come across anything in the above documents that is not clear to you, you must ask us for clarification.

We bear no responsibility and you clearly absolve us from all liability, in the event that you cause any harm whatsoever either to yourself or to third parties due to a lack of compliance with provisions of the Operating Instructions or the User Guide.

However, we retain the right to inspect any Goods rejected by you. It is clearly stated and understood that we bear no responsibility for Goods that will be found to have been bruised, dropped to the ground, placed near heat sources or that have been in any way fallen subject to abuse or misuse. In all such cases, any damage due to abused or misused Goods are not covered by the warranty.